Shipping • Payment • Sizes • Returns and exchanges• Feedback
Shipping
Most items will ship on the next business day after purchase. Please note that all shipping times have been taken from USPS's website and should be taken as a guide only. Most packages will reach their destination within the time indicated but sometimes packages could be held in customs within your country which could extend shipping time.
Australia
Shipping and handling for first item: $5AUD
Additional items: $5AUD per item
Shipping time: 5ish working days
The rest of the World
Shipping and handling for first item: $10
Additional items: $5 per item
Shipping time: 10–14 days
Why doesn't PayPal add the cost of shipping?
Shipping and handling charges are made after you sign into PayPal. Just sign into PayPal, follow the prompts and shipping will be added. For any problems please email bits@8-bitty.com
Where do you ship from? And do you ship overseas?
8-bitty ships from Michigan, USA and yep, 8-bitty will ship your t-shirt to any country on the planet Earth.
How long does shipping take?
According to the shipping dudes (USP/S First Class) it should only take 1-3 days within the US, 5-7 to Canada and 10–14 days for international orders. Customs in your country may hold parcels which could extend shipping time. Feel free to email me if it takes much longer, I'll send out my winged zombie hounds to investigate.
Payment
What method of payment do you accept?
Anything that paypal accepts such as Visa, Master Card, American Express, yadayada and of course paypal itself.
Do I need a PayPal account to purchase from this store?
No, you are not required to have a PayPal account to purchase from this store. Although if you already have a PayPal account you may use it.
How secure is your online store?
This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).
Do your prices include my overseas country's taxes?
Unfortunately 8-bitty is not responsible for any Duty, VAT or additional taxes that may be charged after a sale is made, typically when the item makes its way through your country's customs. It is the sole responsibility of the international buyer to check local regulations when buying exported goods.
Sizes
So I've measured up all sizes of 8-bitty's tees, width is taken from under arm to under arm and height is taken from the bottom of the neck hem to the very bottom edge of the shirt. Please get in touch if you have any questions bits@8-bitty.com. Peace.
Small
47cm wide x 61cm high
18.5in wide x 24in high
Medium
51.5cm wide x 65.5cm high
20.3in wide x 25.8in high
Large
57cm wide x 69cm high
22.5in wide x 27.2in high
XL
61.6cm wide x 71cm high
24.3in wide x 28in high
2XL
67cm wide x 73cm high
26.4 wide x 28.7in high
Kid's sizes
Small
43cm wide x 46.5cm high
17in wide x 18.3in high
Medium
44.5cm wide x 54.5cm high
17.5in wide x 21.4in high
Large
46cm wide x 55.5cm high
18.1in wide x 21.8in high
Why not many girl tees and why no 2XL+ sizes?
8-bitty has had to start off small with just a few designs, sizes and just guys tees. After receiving feedback I've started looking into expanding sizes and shirt gender for reprints and new shirts.
Returns and exchanges
I'm just like you! I like buying t-shirts online too. I've had bad experiences in the past when buying t-shirts online and I don't want the same thing to happen to you. If you have any problems, concerns or zombie symptoms related to your purchase or questions about 8-bitty in general please don't hesitate to get in contact at bits@8-bitty.com, my name is Luke and I want to help! :D
What if I'm sent a wrong size or if there's a problem with my shirt?
If you've been provided with an incorrect t-shirt or size or if the t-shirt has a fault I'll be happy to exchange it or give you a refund so long as the shirt is unwashed and unworn and it's within 30 days of the purchase date. Send an email to bits@8-bitty.com and let me know what you'd like to do.
I ordered the wrong size, can I exchange it for a different size?
If you change your mind about a size or design and would like to exchange please shoot me an email to bits@8-bitty.com and we'll talk. So long as the shirt is unwashed and unworn I'll be happy to send out another one. Please note that 8-bitty won't be able to cover the cost of return postage (the cost of you sending an item back to 8-bitty).
Feedback
If you have any feedback on 8-bitty's website, t-shirts or anything else 8-bitty, please get in touch! Good or bad I'd love to hear from you! Ask for Luke at bits@8-bitty.com
